T&Cs, Privacy Policy, Refund Policy
Last Updated: 05/17/2024
Great International Sales operates the www.greatinternationalsales.com website hereinafter “the Service”
This page informs you of our policies regarding the collection, use, and disclosure of Personal Data when you use our Service and the choices you have associated with that data.
We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible at [link to terms and conditions].
Information Collection and Use
We collect several different types of information for various purposes to provide and improve our Service.
Types of Data Collected
Personal Data
While using our Service, we may ask you to provide us with certain personally identifiable information that may include, but is not limited to, your email address, name, phone number, and postal address. Personally identifiable information can be used to contact or identify you.
Usage Data
We may also collect information how the Service is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
Tracking Policy and Cookies
We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies, such as beacons, tags, and scripts, are also used to collect and track information and to improve and analyze our Service.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
Examples of Cookies we use:
Session Cookies. We use Session Cookies to operate our Service.
Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
Security Cookies. We use Security Cookies for security purposes.
Data Usage
Great International Sales uses the collected data for various purposes:
To provide and maintain our Service
To notify you about changes to our Service
To allow you to participate in interactive features of our Service when you choose to do so
To provide customer support
To gather analysis or valuable information so that we can improve our Service
To monitor the usage of our Service
To detect, prevent and address technical issues
Transfer of Data
Your information, including Personal Data, may be transferred to and maintained on computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.
Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
Great International Sales will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.
Disclosure of Data
Legal Requirements
Great International Sales may disclose your Personal Data in the good faith belief that such action is necessary to:
Comply with a legal obligation
Protect and defend the rights or property of Great International Sales
Prevent or investigate possible wrongdoing in connection with the Service
Protect the personal safety of users of the Service or the public
Protect against legal liability
Data Security
The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
Service Providers
We may employ third party companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.
These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Links to Other Sites
Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly encourage you to review the Privacy Policy of every site you visit.
We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third party sites or services.
Children’s Privacy
Our Service is not directed to anyone under the age of 18 (“Children”).
We do not knowingly collect personally identifiable information from children under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us.
Dispatch, Shipping and Return Policies
Order Processing
All orders are processed within 1-2 business days after we receive confirmation of payment.
Orders placed during weekends or holidays will be processed the next business day.
In cases of high demand for products, shipments may be delayed. We will notify you if there is a significant delay in shipping your order.
Shipping Methods and Costs
We use USPS (United States Postal Service) for all of our shipments.
We offer several shipping options, including:
Standard Shipping (5-10 business days)
Shipping costs are calculated at checkout and are based on the weight of the order and the shipping option selected.
Shipping Confirmation and Order Tracking
Once your order has shipped, you will receive a shipping confirmation via text message that will include your tracking number.
You can track the status of your shipment on the USPS website using the tracking number provided.
Shipping Areas
Currently, we only ship within the continental United States.
We ship to addresses or P.O. Boxes.
Return Policy
We accept returns of products within 7 days from receipt of order.
To be eligible for a return, the product must be unopened, in its original packaging, and in the same condition that you received it.
Clearance or promotional items are not eligible for return.
Return Process
Return Request: To initiate a return, please email our customer support team at support@greatinternationalsales.com with your order number and reason for return.
Approval: Once your return request is approved, we will provide you with a return shipping label and instructions on how and where to send your package.
Return Shipping: Package the product securely and attach the provided return label. Take the package to the nearest USPS post office.
Refunds
Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.
If approved, a refund will be processed to your original method of payment within 7-10 business days.
Please note that original shipping costs are non-refundable.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, please email support@greatinternationals.com.
Exceptions / Non-Returnable Items
Returns are not accepted on opened, used, or damaged products by the customer.
Special offer or clearance items are not eligible for return.
Contact
For any questions regarding clearance, shipping, or return policies, please contact us via:
Email: support@greatinternationalsales.com
Phone: +1 786-710-8963
Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (EST)
We are committed to providing you with the best shopping experience and appreciate your trust in our products.